Privacy Policy
Your privacy matters to us. This comprehensive policy explains how arionexivor collects, uses, protects, and manages your personal information.
Last Updated: January 15, 2025
Introduction and Scope
arionexivor ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency about how we handle your personal information. This Privacy Policy applies to all services provided through our website at arionexivor.com, our financial analysis platform, and related services. By using our services, you agree to the collection and use of information in accordance with this policy.
This policy covers all users of our platform, including visitors, registered users, and clients who access our financial analysis tools, market insights, and related services. We've designed this policy to be comprehensive yet understandable, covering every aspect of how your data flows through our systems.
Information We Collect
Personal Information You Provide
When you create an account, subscribe to our services, or contact us, we collect information that you voluntarily provide. This includes your name, email address, phone number, company information, and payment details when you subscribe to our premium services.
| Data Category | Information Collected | Purpose |
|---|---|---|
| Account Information | Name, email, password, profile preferences | Account creation and management |
| Contact Details | Phone number, mailing address, company name | Communication and service delivery |
| Payment Information | Billing address, payment method details | Processing subscriptions and transactions |
| Usage Data | Platform interactions, feature usage, session data | Service improvement and analytics |
Automatically Collected Information
Our systems automatically collect certain technical information when you visit our website or use our platform. This includes your IP address, browser type, device information, operating system, referring URLs, and pages viewed. We also collect usage patterns and interaction data to understand how our services are being used.
- Device identifiers and browser characteristics
- Log files containing access times and page requests
- Cookies and similar tracking technologies
- Geolocation data (with your consent)
- Performance metrics and error reports
How We Use Your Information
We use your personal information for several legitimate business purposes, always ensuring that our use aligns with your expectations and applicable privacy laws. Our primary uses include providing and improving our financial analysis services, communicating with you about your account and our services, and ensuring the security of our platform.
Service Provision: We use your information to deliver our core financial analysis tools, generate personalized market insights, process your subscription payments, and provide customer support. Your usage data helps us understand which features are most valuable and guides our product development decisions.
Communication: We'll send you important service updates, security notifications, and subscription-related information. If you've opted in, we may also send market insights, feature announcements, and educational content that we believe will be valuable to you.
- Processing transactions and managing your subscription
- Providing technical support and responding to inquiries
- Analyzing usage patterns to improve our services
- Detecting and preventing fraud or unauthorized access
- Complying with legal obligations and regulatory requirements
- Sending relevant marketing communications (with consent)
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share your information in specific circumstances that are necessary for our business operations or required by law. We're committed to being transparent about when and why such sharing occurs.
Service Providers and Partners
We work with trusted third-party service providers who help us operate our platform and deliver our services. These include payment processors, cloud hosting providers, analytics services, and customer support tools. All service providers are contractually required to protect your information and use it only for the specific purposes we authorize.
Legal Requirements
We may disclose your information when required by law, such as in response to a court order, subpoena, or regulatory investigation. We may also share information when we believe it's necessary to protect our rights, your safety, or the safety of others, or to investigate potential violations of our terms of service.
Your Privacy Rights
You have significant control over your personal information. Depending on your location and applicable privacy laws, you may have various rights regarding how we collect, use, and store your data. We're committed to honoring these rights and making it easy for you to exercise them.
Access and Portability
You can request a copy of all personal information we hold about you. We'll provide this in a structured, commonly used format that allows you to transfer your data to another service if desired.
Correction and Updates
If any of your personal information is inaccurate or incomplete, you have the right to request corrections. You can update most information directly through your account settings.
Deletion Rights
You can request deletion of your personal information, subject to certain legal and business requirements. We'll delete your data within 30 days of a valid request.
Marketing Opt-out
You can unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by updating your communication preferences in your account.
Data Security and Protection
Protecting your information is a top priority. We implement comprehensive security measures including encryption, access controls, regular security audits, and employee training. Our security practices are designed to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
Technical Safeguards
All data transmission is encrypted using industry-standard TLS protocols. Your personal information is stored in secure data centers with multiple layers of physical and digital security. We regularly update our systems and conduct penetration testing to identify and address potential vulnerabilities.
- End-to-end encryption for sensitive data transmission
- Multi-factor authentication for administrative access
- Regular security assessments and vulnerability scanning
- Incident response procedures and breach notification protocols
Data Retention and Deletion
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you close your account, we begin a deletion process that removes your personal information from our active systems within 30 days, unless we're required to retain certain information for legal or regulatory compliance.
Account Data: Active account information is retained while your account remains open and for 90 days after closure. Financial Records: Transaction and billing information may be retained for up to seven years to comply with financial regulations. Analytics Data: Aggregated, non-personally identifiable usage data may be retained indefinitely for business intelligence purposes.
International Data Transfers
As an Australian company, we primarily store and process data within Australia. However, some of our service providers may process data in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. These include essential cookies required for basic functionality, performance cookies that help us analyze usage patterns, and preference cookies that remember your settings. You can control cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your registered email address or by posting a prominent notice on our website. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
Email: info@arionexivor.com
Phone: +61418456703
Mail: 4 Pearl Gibbs Cct, Bonner ACT 2914, Australia
We'll respond to privacy inquiries within 14 business days.